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Your search for keyword: E-Learning Customer Service Tools returned 555 results.
 
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Windows Server 2008 and New Group Policy Settings by Global Knowledge

December 2008 - (Free Research) This paper takes an introductory look at the new categories of Group Policy, but anyone moving to Windows Server 2008 technologies would do well to consider the changes and additions to the existing policy categories, too.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Red Hat® Linux™ Tips and Tricks by Global Knowledge

December 2008 - (Free Research) Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Systems for Oracle's Siebel CRM Enterprise: Transform Your Business for Growth by Sun Microsystems, Inc.

November 2009 - (Free Research) Consolidating and virtualizing application, web, and database tiers for enterprise Oracle® Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun's platform for the Oracle Siebel CRM software stack.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Dell Virtualization Advisor by Dell, Inc. and Intel

September 2009 - (Free Research) This tool is designed as a guide for customers with a comfortable knowledge of virtualization and their server/storage environment. Simply enter in a few vital pieces of information and the Dell Virtualization Advisor will create a customized virtualization solution to match your needs.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Disaster Got You Down? by CDW Corporation

September 2009 - (Free Research) While trying to predict an outage is impossible, being prepared for one is not. Having the right tools in place to respond to a "disaster" is essential to sustaining a successful organization. A business-continuity / disaster-recovery plan can help you cut costs by avoiding downtime, lost revenue and dissatisfied customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrating Millions to IP: A Mission Impossible? Not with a Migration Control Center by Alcatel-Lucent

January 2007 - (Free Research) This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife

February 2009 - (Free Research) The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datasheet: QuickStart for the Sybase Analytic Appliance by Sybase, Inc.

August 2008 - (Free Research) As the use of tactical and data mart solutions expands toward strategic and enterprise data warehouse use, Analytic Appliances offer customers a lower total cost of ownership, reduced maintenance and high performance to address business analytics on growing data volumes.
(DATA SHEET) VIEW ABSTRACT | GO TO

EtherScope Analyzer by Fluke Networks

November 2009 - (Free Research) First responders to network emergencies rely on the EtherScope Series II Network Assistant when it's time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click “View Now” to request your free trial.
(PRODUCT DEMO) VIEW ABSTRACT | GO TO

Jama Contour v2.8 by Jama Software

December 2009 - (Free Research) Scope creep kills innovation. Over $1 trillion is spent each year on R&D, and 60% of the projects fail due to requirements issues. By using requirements management best practices you can achieve 2x higher profits and 6x faster development cycles.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The ROI and TCO Benefits of Data Deduplication for Data Protection in the Enterprise by Data Domain

August 2008 - (Free Research) This whitepaper examines and quantifies the costs and benefits of backup with deduplication storage as strategic assets for data protection. Three organizations in different industries are discussed as case studies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software

November 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Application Lifecycle Management (ALM) software solutions for green IT by IBM

February 2009 - (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Raises the Bar on Database Replication: Offerings Focus Strongly On Performance, Reliability, and Heterogeneity by Sybase, Inc.

July 2009 - (Free Research) This report presents all the features and functionality of the Sybase Replication Server, such as support for real time, bi-directional movement of data, conflict resolution, optimized resource utilization, and heterogeneous data sources. Read this report to learn all the advantages that the Sybase Replication Server can have for your organization.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Achieving Breakthrough Performance in Analytics and Reporting by Sybase, Inc.

September 2009 - (Free Research) This webcast discusses how you can accelerate your data analysis, reporting and business intelligence (BI) applications with the help of a column-based analytics server.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Protecting Essential Information: Securing the Foundation of the Internet Business Platform by Websense, Inc.

August 2009 - (Free Research) The requirements for Web security, email security, and data loss prevention have changed. Read on to learn where and why traditional approaches fail; how accuracy and context drive effective information-focused security; and what to do to protect essential information and say yes to business processes that take advantage of Web 2.0.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive SharePoint Adoption in Notes Shops? by Mainsoft Corporation

December 2009 - (Free Research) Lotus shops that have adopted Microsoft SharePoint are struggling to meet their collaboration goals. Learn how to promote user adoption by integrating SharePoint with email, and review IT options for integrating the two channels – including email migration and Notes-SharePoint coexistence strategies. Register Now!
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Northern Storage Suite: Return On Investment by Northern Parklife

December 2008 - (Free Research) Northern Storage Suite delivers financial returns in three ways: by improving utilization of existing resources, by reducing the pace of hardware investment and by reducing the need for administrative intervention in data management. This paper provides details on these three benefits and how this storage solution can benefit your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WorkplaceControl for Notes by AedifiComm

November 2009 - (Free Research) Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

System i (IBM iSeries) Management Best Practices -- an Executive Overview by Vision Solutions

January 2007 - (Free Research) System i provides a wealth of data to help analyze performance and storage usage, but System i administration tools make this information cumbersome to access. This white paper offers best practices for selecting third-party system management tools to take full advantage of this information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Eval Guide by IBM

November 2009 - (Free Research) IBM Rational® software has helped thousands of companies worldwide improve their agility with software best practices, tools and services. This evaluation guide is designed to help you choose the best tool for your needs today, while protecting your investment as your team, needs and agile maturity grow.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collision-Free Residential Access: Deliver High Throughput, Reliability, and Scalability with Point-to-Multipoint Wireless Broadband Networks by Motorola, Inc.

December 2009 - (Free Research) In the highly competitive wireless communications market, dissatisfied customers can and do change providers virtually as soon as they have a poor service experience. Read this paper to learn how some service providers are able to keep their customers satisfied -- satisfied enough to refer friends and neighbors.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research) Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Zine: THE GREEN AND VIRTUAL DATA CENTER - Chapter 4: IT Infrastructure Resource Management by SearchStorage.com

August 2009 - (Free Research) Best practices, people, processes, and procedures combine with technology tools, hardware, software, networks, services, and facilities to enable a virtual data center. The importance of this chapter is to understand how all these elements coupled with existing and emerging technologies can be applied to improve IT service delivery.
(EZINE) VIEW ABSTRACT | GO TO

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