Customer Relationship Management (CRM) Software, Hardware, Services and Research Papers

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Zenith ARCA: Advanced Recovery and Continuity Appliance by Zenith Infotech

October 28, 2009 - (Free Research) Learn how Freeland Community School District in Freeland, MI. used Zenith ARCA (Advanced Recovery & Continuity Appliance) to reduce management overheads, reduce RPO from 2 hours to 15 minutes.

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SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses by SPSS Inc. Worldwide Headquarters

February 12, 2009 - (Free Research) Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.

(WEBCAST)

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Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge

March 13, 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.

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Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend

February 10, 2009 - (Free Research) Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems.

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Data Quality: A Survival Guide For Marketing by SAP America Inc

June 02, 2009 - (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.

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